Week Ending 5/5/17
I was trading at 24lev when they stopped me out at a price that was 2 pips ABOVE the daily high.
In other words, their officially recorded Ask price high of the day had NOT went as high as my SL, but they closed my position.
Infuriated, I kept trading at high leverage trying to get my position back, but b/c I was upset at being cheated, I could no longer see that my original analysis wasn't working anymore.
I got on webchat with their customer service, they offered me a refund of 60% of what they wrongly took from me, depending on what there research concludes.
I still need to follow up with them for a resolution....
Basically they wrongfully gave me a -6.2% loss,
And then they said they would give me back 3.5% *IF* they concluded that the mistake was their fault.
So even if it was their fault, I wouldn't be fully reimbursed.
**Krane catches Tyger** !>I'm here to chew bubble gum and make major pips...and I'm all out of bubble gum.<!