Growing Pains: Coinbase Struggles With Banks, Payment Processors, Card Issuers
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Growing Pains: Coinbase Struggles With Banks, Payment Processors, Card Issuers
It’s been an exciting and interesting few months for Coinbase, one of the largest and most popular cryptocurrency exchanges based in the United States. In the months of November and December,Coinbase onboardedhundreds of thousands–even millions–of new users; the company reported over a billion dollars in revenuein 2017.
However, the exchange’s rise has not come without its own set of issues. While the company has taken steps toward improving its customer service, Coinbase gained a reputation for taking days (or in some cases, weeks) to respond to requests for help.
While customer support and service outage ... (read more)
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