Nordea Leans on Virtual Employees as AI Looks to Permeate Banking Realm

[kreslik.news]

The future may be closer than many think, especially at Nordic banking group, Nordea, as the lender prepares for its inaugural round of robotic employees. The development represents the first of additional ‘virtual employees’ that the group will use to satisfy a number of repetitive tasks, part of an ongoing agenda to introduce smarter, AI-based colleagues in the near foreseeable future.

The prospect of virtual employees could be for the banking industry as robotics were for the automotive industry, ultimately displacing tens of thousands of jobs in the United States and Europe. With the specter of technology always on the rise, ... (read more)