Credit Suisse Deploys Robots to Answer Compliance Questions

[kreslik.news]

Swiss banking giant Credit Suisse has deployed 20 robots that take queries from employees related to compliance. The new tools at the disposal of the bank’s personnel are designed in a similar way to a voice-activated assistant on your phone. The employee asks a question and awaits an answer from the device.

The news comes as compliance costs for big banks have been rising materially every year. Reuters first reported on the new compliance robots that Credit Suisse is using, after the Global Markets CEO of the Swiss bank, Brian Chin, spoke about the new approach of the bank at the ... (read more)